At Bebran Digital ("Bebran, we, us, or our"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ae.bebran.com, engage our digital marketing and web development services, or interact with us.
We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE laws. For the purposes of the PDPL, Bebran Digital is the controller of your personal data.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. Information We Collect
We collect information that identifies, or can reasonably be used to identify, an individual ("Personal Data").
Information You Provide Voluntarily: When you fill out a contact form, book a strategy call, sign up for a resource, or communicate with us via email, telephone, or WhatsApp, we may collect: contact identifiers (full name, business email address, phone number); company information (company name, website URL, industry, estimated marketing budget); and communication records (notes from strategy sessions, chat logs, project briefs).
Information Collected Automatically: When you visit our website, our servers and analytics tools automatically collect technical data, including log and usage data (IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, diagnostic data); device information; and data from cookies, pixels, and similar technologies, as explained in our Cookie Policy.
We do not intentionally collect sensitive personal data (such as health, biometric, religious, or criminal record data, as defined in the PDPL) and ask that you do not send it to us.
2. Use of Your Personal Data
We process your Personal Data fairly, transparently, and only for specified purposes, including:
To provide and maintain our Service: Including monitoring the usage of our website and client infrastructure.
To manage your enquiries and interactions: To manage contact form submissions, proposals, and communications you have requested.
For the performance of a contract: The development, compliance, and delivery of service agreements, proposals, or contracts for marketing and web development services you have purchased or enquired about.
To contact you: By email, telephone, SMS, WhatsApp, or other electronic communication regarding updates, technical updates, or security notifications related to contracted services.
To provide marketing insights: To send you news, offers, and information about services similar to those you have enquired about. We send marketing messages only with your consent, in line with the PDPL and the Telecommunications and Digital Government Regulatory Authority (TDRA) rules on marketing communications. You can opt out at any time using the unsubscribe link or by contacting us.
To manage your requests: To attend to and manage your enquiries, support requests, and data protection requests.
For business transfers: To evaluate or conduct a merger, restructuring, or sale of some or all of our assets.
For analytics purposes: With your consent, to identify usage trends, measure campaign effectiveness, and improve our services and user experience.
3. Sharing Your Information & Service Providers
We do not sell, rent, or trade your personal data. We may share your personal data in the following situations:
Service Providers: We use third-party companies and individuals to help us operate our Service ("Service Providers"), such as hosting, CRM, email, scheduling, and payment providers. They process Personal Data only on our instructions, under written agreements that require them to protect it as the PDPL requires, and may not use it for any other purpose.
Analytics — Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. It is only activated if you accept analytics cookies. You can withdraw consent at any time through the "Cookie Settings" link on our website or by installing the Google Analytics opt-out browser add-on. For more information, please visit the Google Privacy & Terms page.
Behavioral Remarketing: With your consent, we use remarketing services to show our ads on third-party websites after you visit our Service. Advertising and remarketing cookies are only set if you accept them in our cookie banner.
Google Ads: Google provides the Google Ads remarketing service. You can manage or turn off ad personalization through Google's My Ad Center / Ads Settings page. For more information, please visit the Google Privacy & Terms page.
Meta, Snapchat, and other platforms: Meta (Facebook and Instagram), Snapchat, TikTok, LinkedIn, and X provide remarketing and conversion-measurement services. You can manage interest-based advertising through each platform's ad preferences. For more information, please see each platform's privacy policy.
For business transfers: We may share or transfer your personal data in connection with any merger, sale of company assets, financing, or acquisition of all or part of our business.
With Affiliates: We may share your information with our affiliates, including our parent company Bebran Digital Pvt. Ltd. in India, which provides delivery and support for our services. We require affiliates to honor this Privacy Policy.
With business partners: We may share your information with trusted business partners to offer you relevant products, services, or promotions, only with your consent.
With other users: When you share personal information in public areas, it may be viewed by others.
With your consent: We may disclose your personal data for any other purpose with your explicit consent.
4. Retention of Your Personal Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by UAE law (including commercial and tax record-keeping requirements). When it is no longer needed, we securely delete or anonymize it. As a guide:
Enquiries that do not become clients: up to 24 months from last contact.
Client records, contracts, and invoices: the duration of the engagement plus the period required under UAE commercial and tax law (generally 5 to 7 years).
Analytics data: no longer than 14 months.
5. Transfer of Your Personal Data Outside the UAE
Your information may be processed at our operating offices and wherever the parties involved in processing are located, including India and the United States.
We transfer Personal Data outside the UAE only as permitted by the PDPL: where the destination provides an adequate level of protection, where appropriate contractual safeguards are in place with the recipient, or with your express consent. You can request details of these safeguards by contacting us.
6. Disclosure of Your Personal Data
Business Transactions: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement & Legal Requirements: We may disclose your Personal Data if required by UAE law or in response to valid requests by competent public authorities (e.g. a court or a government agency), or where necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
7. Security of Your Personal Data
The security of your Personal Data is important to us. We use appropriate technical and organizational measures to protect it, but no method of transmission over the Internet or electronic storage is 100% secure. If a personal data breach occurs that may affect your privacy, confidentiality, or security, we will notify the competent UAE data protection authority promptly, and inform you where required, as the PDPL requires.
8. Cookies, "Do Not Track" and Your Choices
We do not currently respond to browser "Do Not Track" (DNT) signals. Instead, you control non-essential cookies through our cookie banner and the "Cookie Settings" link on our website. Analytics and advertising cookies are only used with your consent. See our Cookie Policy for details.
9. Your Rights Under the PDPL
Under the UAE Personal Data Protection Law, you have the following rights:
The Right to Information and Access: You can request information about how we process your personal data and a copy of the data we hold about you.
The Right to Data Portability: You can receive your personal data in a structured, machine-readable format and ask us to transfer it to another controller where technically feasible.
The Right to Correction or Erasure: You can ask us to correct inaccurate data or erase data that is no longer needed or was processed unlawfully.
The Right to Restrict Processing: You can ask us to restrict processing in certain circumstances, for example while we verify the accuracy of your data.
The Right to Object: You can object to processing for direct marketing, and to processing based solely on automated decisions that significantly affect you.
The Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent, without affecting earlier processing.
To exercise any of these rights, please contact us at info@bebran.com. We will respond without undue delay, and in any event within 30 days. We may ask you to verify your identity before responding.
Right to complain: If you are unhappy with how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the competent UAE data protection authority.
10. Children's Privacy
Our services are designed for business professionals and commercial enterprises. We do not knowingly collect personal data from anyone under the age of 18, and we do not profile children for marketing. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.
11. Links to Other Sites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time, including when the PDPL Executive Regulations are issued. We will post any updates on this page and revise the "Last Updated" date at the top. Where changes are significant, we will notify you by email or through a notice on our website.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Company Name: Bebran Digital Pvt. Ltd. (UAE Operations)
Official UAE Address: 2nd Floor, Letswork Business Center, One JLT, Cluster T, Jumeirah Lakes Towers (JLT), Dubai, United Arab Emirates
